Increased number of inquiries from Job ads and acquire stable profit

ONE Group.inc Web Marketing Department Account P[...]

Aiming to decrease work of CS section. Implement Chatbot in the Website and decreased call inquiries by 37%!

TOKYU SPORTS SYSTEM Operation Headquarter Adminis[...]

17% of 300 chat cases per month became free trial and inquiries! Installation of ChatPlus directly affected to the increase of conversion.

Human Technologies, Inc. Service Design section M[...]

Cut 30% of incoming calls, and created 500 cases of customer contact point a month. Increased CX without changing the number of staffs.

Kinko's Japan Co., Ltd. DX Strategy Department DX[...]

Lalaport is activating total of 14 Chatbot for customers, staffs and tenants to increase customer satisfaction and efficiency

Mitsui Fudosan Retail Management Co., Ltd. Inform[...]

Utilize chat for BtoB inside sales. Change over 60% of inquiries to business cases.

Piped Bits Co., Ltd. Inside sales department Mana[...]

Half the number of calls with three measures. How to not decrease customer satisfaction with Chatbot

LAVA international, Inc. Management Planning Dep[...]

JAL (Japan Airlines) installed Chatbot for their work style reform. Using chat for inside-company information and decreased 30% of inquiries in a month!

Japan Airlines Co., Ltd. Human Resource Departmen[...]