2020 is finally the Olympic year. Which events are you looking forward to? Now, we are going to hold the monthly Chat Plus sponsored Chat & Chat Bots setup class on Wednesday, January 29, 2020. We are a leading company that produces successful results every day in the area of user support and marketing using chats and chatbots. This setup workshop is a very popular program that allows us to proceed with the setup while listening to your requests in a small session. Our company provides ChatPlus with the ability to build cutting-edge chatbots for ￥1,500 per month, and continues to create more than 5,200 successful experiences for a wide...続きを読む
One year has passed so quickly. Chat Plus will continue running through 2020. We are a leading company that produces successful results every day in the area of user support and marketing using chats and chatbots. Anyone can use Chat Plus easily, but you can further improve the effect by changing the settings according to the service content, operation method, and purpose. At the operation consultation meeting, the person in charge of our company will listen to the following people about their problems and what they would like to achieve, and propose specific solutions. Audience Those who are engaged in web marketing(BtoB、BtoC) Those who want to increase inquiries on the...続きを読む
We conducted a questionnaire survey of 1000 people in charge of personnel and general affairs to find out the challenges they face and the IT tools they really need. Although the satisfaction level with the tools currently in use is as low as 40%, expectations for AI and automation tools to be used in the future are high at 80%. Personnel and general affairs officers play an important role in the company because they are responsible for supporting the employees who work at the company so that they can perform their duties smoothly. On the...続きを読む
The sunset will be faster and the coolness of the morning and evening will make you feel late autumn. It seems to be a lie that the summer day lasted a while ago. Now, we are going to hold a chatbot update seminar at 15: 30 on Wednesday, November 20, which has been attended by many customers every month and has received high praise. As a world-leading company in the industry, we are building chatbots for new companies at a rate of more than 100 per month, with over 5,000 accounts as of October. As a result of repeated efforts related to chat and chatbots, and a lot of achievements,...続きを読む
The autumn has deepened, and the autumn leaves are in full bloom. When you look at the colorful colors, you can feel your heart. Now, we will hold a monthly chat and chat bot setting workshop organized by Chat Plus on Friday, November 15, 2019. We are a leading company that produces successful results every day in the field of user support and marketing using chat and chatbots. This setting workshop is a very popular program that allows you to proceed with the setting while listening to your requests in a small session. ChatPlus provided by our company can build a state-of-the-art chat bot for 1,500 yen per month, and...続きを読む
The streets are turning to Halloween, and the busy season is finally starting towards the end of the year. Chat bots are effective during busy times. We are a leading company that produces successful results every day in the field of user support and marketing using chat and chatbots. Chat Plus is easy for anyone to use, but you can make it more effective by changing the settings depending on the service, operation method, and purpose. At the Operation Consultation Meeting, the person in charge of our company will hear about the issues and what they want to achieve and propose specific solutions for the following...続きを読む
Chat is placed on the WEB site in the US, European countries and China regardless of industry type of business. In addition to telephone and e-mail, chat is used as a means for companies and users to communicate, and it is said that things will no longer be sold if there is no chat on the WEB site. One of the advantages of chat is that it makes conversion easier. For example, don't you feel uneasy when you buy clothes and shoes on a mail-order site? Want to know the exact size Want to know the testure Want to know when to be arrived・・・etc Even if you read product descriptions...続きを読む
When you hear chat support, you may image services such as EC site and manufacturer support of users Certainly, the channel called chat is very effective for BtoC's service. By using it, you can improve the response speed to inquiries, improve customer satisfaction with it, and reduce operator costs. Many companies are now working on chat support that only some foreign-affiliated manufacturers have been working on. However, about half of companies (about 250 companies) that introduced our ChatPlus are companies that provide BtoB services. It is not used as user support, but as a marketing tool to acquire deals. This article summarizes the six reasons why chat will be a...続きを読む
Have you noticed that some EC site have chat inquiry window? From the bottom right of the screen, a pop-up will display an announcement such as "Please contact us by chat if you have any questions", and you can inquire by chat with clicking. Currently, many EC sites are advancing the introduction of chat. It is because you can expect the following effects if you introduce chat. ・Sales increase by 30% ・Support cost can be reduced by 70% ・Customer satisfaction increases to 90% This time, I will explain why this kind of effect can be obtained by installing chat at EC site. If you are an EC site operator, be...続きを読む
Chat Plus is one of Japan's leading chat support systems providers. We received a lot of opinions from customers and partners, and we are continuously improving day by day. And now we have become one of Japan's leading chat bot providers. While using the latest technology, our company faces chat bot not only from technology but also from customer's and operator's perspective. "How can a customer's business succeed?" "Can not you create a mechanism to alleviate the operational burden of customers?" We constantly seek to improve our services. The white paper we made this time is an E-book that summarizes the information gathered independently and the know-how we have...続きを読む
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