History

History screen

If you click [History] on the management screen, you can see the chat history.

Export history

(1)Click the setting button on the upper right of the management page.

(2)Click [History] at the top of the screen.

(3)Set search condition of the history you want to display in pull down and text box.

(4)Click [CSV download]

(5)You will be asked [Open XXXXX.csv file or save?], so click [Save].

(6)If you open CSV file you saved, you can check whether the history you exported is there or not.